Auto Merchants is a reputable used car dealer located at 4464 W Plano Pkwy, Plano, TX 75093, United States. With a rating of 4.2 stars based on 907 reviews, they offer a great selection of cars at competitive prices. The staff is known for their excellent customer service and willingness to work with customers to find the perfect vehicle within their budget. Auto Merchants is open Monday through Saturday, with in-store shopping and delivery options available. Potential customers can visit their website or contact them at +1 469-429-4008 for more information. With a focus on providing a variety of cars at different price ranges, Auto Merchants is dedicated to helping customers find the right vehicle to meet their needs.
Reviews
I highly recommend them! Their process is easy, with no pressure tactics. No surprise fees, unlike other dealerships. They respect your space and don't follow you to the parking lot, like one of the dealerships I was at yesterday. I never once imagined waterboy spear-tackling anyone during my experience at Auto Merchants, and my ear never even started to turn red in dealing with them! It was incredibly smooth and laid-back—definitely the best auto purchase I've had. 👍
Our buying experience was exceptional at Auto Merchants and we were treated so well by the entire staff we interacted with. Omar was very professional and helpful as he walked us through the buying process. We had stopped at another earlier in the day. That dealership confirmed the vehicle we were interested in was available. However, after driving 3 hours we were informed a deposit was placed on the vehicle the afternoon BEFORE.
We experienced no such games at Auto Merchants. Omar was very upfront and showed us the vehicle we had called about. Additionally, Omar was a true professional during the buying process.
Great dealership focused on the customer with great employees like Omar that made us feel at home and confident with our purchase.
Octavio was our salesman and was excellent. Tommy in finance was great as well getting us into our Audi Q3. The whole process went very smooth. My wife hasn’t been able to drive in nearly 2 years or get into my old car easy and now she can!! I would highly recommend them for your car purchase.
I got my car last week Saturday and absolutely love the service definitely recommend coming here to purchase a car or even sell car great pricing and great customer service. My boyfriend and I had the pleasure to work with Victoria. If I could give her a 10 out of 10 stars I would. I everyone was personable from the sales team to finance willing to answer any questions that we had definitely a great experience working with this car dealership.
I bought a 2014 E350 Mercedes coupe from this place the car was a lemon found several things ended up being wrong with the car spent about $1800 within 5months on this car. I called the sales person back several times got the run around called the managers got the same run around was truly disappointed in this place . Never again wohemefinnot refer anyone to buy a car
We worked with Octavio and Tommy to buy our son his first truck and it was a shockingly quick and easy process! We came from out of town to look at the truck, then returned to make the purchase a few days later. We were in and out in about an hour, which you know is fast for a car purchase! They were both great to work with and we would absolutely consider going back for other vehicle needs.
This was a pleasant experience. I hate car shopping but Octavio went above and beyond to take care of our needs and make sure we were satisfied. It was a rainy day when we purchased the car so we didn't notice a few minor but costly things that the car needed. When I called him the next day he immediately spoke to his manager and got them taken care of. I highly recommend Octavio and Auto Merchant
I’ve never purchased a car out of state before and I thought it would take days. If Omar is helping you, that guy will literally get it done as long as you have everything ready. We called him and told him our situation and we were signing paperwork just a few hours later. Thank you so much for making this purchase easy and stress free!
I highly recommend them! Their process is easy, with no pressure tactics. No surprise fees, unlike other dealerships. They respect your space and don't follow you to the parking lot, like one of the dealerships I was at yesterday. I never once imagined waterboy spear-tackling anyone during my experience at Auto Merchants, and my ear never even started to turn red in dealing with them! It was incredibly smooth and laid-back—definitely the best auto purchase I've had. 👍
Octavio was our salesman and was excellent. Tommy in finance was great as well getting us into our Audi Q3. The whole process went very smooth. My wife hasn’t been able to drive in nearly 2 years or get into my old car easy and now she can!! I would highly recommend them for your car purchase.
Location
4464 W Plano Pkwy, Plano, TX 75093, United States
Hours
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Monday
09:00 AM - 07:00 PM
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Tuesday
09:00 AM - 07:00 PM
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Wednesday
09:00 AM - 07:00 PM
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Thursday
09:00 AM - 07:00 PM
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Friday
09:00 AM - 07:00 PM
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Saturday
09:00 AM - 06:00 PM
- Sunday Close
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